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FarmVille Freak FAQ
Contacting Zynga:
Q: How do I contact Zynga to report a problem with my FarmVille account or for technical issues and support?
A: The general Zynga Support can be reached here Zynga FarmVille Support Page. If you need to submit a specific claim you must register or create an account with Zynga Support.
Q: What is the FarmVille Restoration Policy? I accidentally deleted/sold ____ will it be replaced?
A: Items purchased with Farm Cash FV$ that have been lost due to an in-game error will be restored. For the complete detailed list of items read Zynga’s FarmVille Restoration Policy.
Q: I have been wrongly charged on my credit card or did not receive the farm cash that I purchased, how do I get this resolved?
A: For any Billing questions regarding FarmVille, you may contact Zyga’s Billing Department directly by phone at 866-820-2321 or by sending them an email via their Customer Service Website at Zynga Billing Support.
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Q: How do I take a picture of my farm?
A: To take a picture of your entire farm (aerial) or zoomed in portion of your farm, first get the desired position of your farm. Then, press your keyboard’s “Function” (FN) key, plus the “Print Screen” (PRT SCN) key. You can easily copy/paste this into an editing program if you need to crop your picture. A simple program such as Microsoft Paint will work for this and will also allow you to save your farm as a picture, JPEG is preferred when sending in any submissions for FarmVille Freak Farm of the Week.
Q: How do you get 3-D fences, haybales or other objects?
A: This 3-D effect is known as the “Stacking” technique and is really just an optical illusion achieved by specific and careful placing of objects to make them appear like they are 3-D.
Q: How long does it take for my crops to wither?
A: Each Crop has specific growing times that are associated with its withering time. A crop will wither if you do not harvest it within the time frame relative to its growing time. For example, Strawberries require 4 hours to grow, so they will start to wither approximately 4 hours after they have ripened and are ready to harvest. To find out each Crop’s Growing/Withering Time check out each specific seed in the FarmVille Market. Each Crop will display the time it takes for it to harvest, which will also be the time it takes for it to wither after it has ripened.
Q: How do I get FarmVille Cash or FV$?
A: Currently the only ways to add more FV$ instantly is to purchase additional farm cash with a Credit Card or PayPal account. The offers and surveys are no longer available due to controversial and misleading content.
Q: How long is a day in FarmVille?
A: A day in FarmVille is approximately 23 hours.
Q: While I was tending to my FarmVille farm, I saw Golden Coins falling across the screen, how do I get them?
A: The Golden Coins are a random event in FarmVille. It can happen while you are plowing, planting, or harvesting. You do not need to do anything to get them or try to catch them because you will automatically receive 100 coins from each Golden Coin event.
If you have additional questions about FarmVille that you do not see here, we will try our best to answer them. You may contact us directly at farmgoddess@farmvillefreak.com . However, you should not contact us for technical support, billing, or specific problems with your FarmVille account. We are not Zynga and we are not affiliated with Zynga so we will not be able to help you with any of these problems. FarmVille Freak is a fan-site dedicated to FarmVille, NOT FarmVille.
